Midcoast Internet Solutions

System
News & Notices

December 2001

• December 30, 2001 6pm. 593-9397 had trouble taking calls, it would answer and then go dead. We are aware of this and reset the equipment and intend to work with the manufacturer on Monday. Update Dec 31, 2001, 10:30am. The manufacturer has a software update and wants a day of patience from us for it to be released. We as asking for the software sooner. In the mean time, callers may get a busy or fast busy.
• December 24, 2001 Mail that is flagged by our spam detection system is now being marked PJM->. This stands for probably junk mail. This is shorter and less noticable for people without their own filters. Apologies go out to those people who already have the old phrase in their filter configurations.
• December 19, 2001 A FAQ (Frequently Asked Questions) document is available to help answer questions regarding our spam catching system. We would encourage those interested in this topic to read this. MIS anti-spam FAQ
• December 19, 2001 Wiscasset (882) and Bath (442) numbers are without power right now and ringing busy. When power is restored, they will be working again.
• December 17, 2001 Users may notice that some email is now being marked JUNKMAIL in the subject. This is to aid in the detection of spam and viruses. We will not be deleting it for you without your consent, we will not be modifying the body of the email. You may filter it yourself. We will also be providing optional free filters. We will not be deleting it without your consent. There is a very small percentage, probably less than one percent, of mail that gets incorrectly marked JUNKMAIL. We will be providing instructions over the next couple of days that will help you and us remedy that. These rare instances are usually the result of a misconfigured email server on the other end and can be easily fixed by a competent administrator. Keep a lookout as we will be producing a FAQ on this and many useful tools over the next few days.
• December 16-17, 2001 During the evening of the 16th, 785-6622 stopped working, and we sent someone to Union to restart it. During the night it failed again. 9:25am - Someone is on the way to restart it and hook up a cable for us to remotely diagnose it if it fails again.
• December 16, 2001 During the night, there was a problem which was causing email to be delayed due to our antispam software changes. This has been corrected.
• December 12, 2001 10:50am - 11:20am. dns.midcoast.com had to be restarted because ram memory settings were not set properly when it was rebooted last night. (Only a small amount of its memory was being used). We corrected this problem from the office and rebooted it at 10:50am. When it did not come back in five minutes, a housecall was in order, and I found the stupidest error message of all time holding things up. Keyboard Error - Press F1 to continue. The server is properly running now and all memory is properly used.
• December 12, 2001 1am. Power is out in Owls Head. Things were run on generator until power returned. Some equipment had to be restarted, but all is fine at 2:30am.
• December 3, 2001 10:00am - Verizon is working on 593-9397 and the numbers that go with it. This work is causing calls to not work. We are aware of it and are keeping in contact with them. We will update this when they get it fixed. 4:00pm - This should be fixed now, and we will keep an eye on it during the next few days.

Old System News & Notices: