Midcoast Internet Solutions

System
News & Notices

December 2005

• December 28, 2005 Damariscotta DSL customers have been experiencing an outage this morning. The outage is related to ongoing work of Tidewater fixing a performance problem that started Friday. They are continuing to work on the issue at 10:00am.
• December 26, 2005 During Christmas, one of our seven mailservers for @midcoast.com customers also experienced a failed motherboard (leaking capacitors again). This provided email for usernames starting with e,f, and g. This problem caused a malfunction where the server responded to our monitoring system fine, but did not respond to customer email checks properly. Otherwise, it may have been fixed sooner. This work was fixed at 12:45pm. It may be a few hours before it gets done with a backlog of queued email.
• December 25, 2005 Merry Christmas. At about 9:00pm, the domain basic webserver sip.midcoast.com experienced a failed motherboard (leaking capacitors), and was out of service while a new motherboard was installed Christmas evening.
• December 22, 2005 At about 4:15pm, Tidewater area DSL and dialup will experience a short interuption of service for an important upgrade to our network. This should take about 5 minutes.
• December 16, 2005 Camden, One of the wireless Access Point which service the repeater for Wayfarer Marine and our Platinum service customers. Basic attempts were made today to fix the problem, but due to weather, we are going to try a correct the problem tomorrow. Meanwhile, we suggest using your back-up dial up account.
• December 15, 2005 On the www.midcoast.com homepage, a new link was added for MailMan Lite. This is the older simpler version of mailman without support for address books, folders, and other options. It does a great job at simply letting you get into your mailbox for removing large messages or sending a quick email.
  We have also installed a self-issued SSL certificate for use with MailMan. When presented with a message about the certificate, check "accept this certificate permanently". This will provide high quality encryption of your webmail activity. To use the SSL encrypted webmail, click on the ssl link next to the MailMan software you wish to use.
• December 13, 2005
  Everyone experienced an outage during the night that was corrected at about 5:20 this morning. This was traced to a BGP problem with our main router. New software is being installed today to address the problem and will require a reboot (and short outage) at about 11pm.
  At about 10:00pm, Tidewater area DSL and dialup will experience a short interuption of service for an important upgrade to our network. This should take about 1-5 minutes.
• December 12, 2005 9:45am Customers whom utilize the North Haven repeater have been have issues with browsing coming and going. We have since changed a couple settings that should correct this problem. Our broadband department will keep a careful eye on it throughout the day.
• December 8, 2005 At about 3:00pm, Tidewater area DSL and dialup will experience a short interuption of service for an important upgrade to our network. This should take about 1-5 minutes.
• December 8, 2005 North Haven wireless customers are having a problem this morning. 10:30am. This problem has been fixed.
• December 8, 2005 The Internet Acceleractor server was reset again this morning. Though we installed new software last week that should've fixed the problem, still we have to reset the server every 12 hours or so. We continue to investigate. Accelerator users who find they can connect but can neither browse the web nor check email are advised to shut the Accelerator software off. (Right-click the Venturi icon in the lower right-hand corner and choose "Exit.") No one will be billed for the Accelerator this month.
• December 1, 2005
  The MIS Internet Accelerator was repaired this afternoon with a software upgrade from Venturi.
  North Haven wireless service was restored by replacing some networking equipment on the island.
  230-3600 and 832-3060 dialup numbers were rerouted back to their original modem server after the equipment for that was serviced.