Midcoast Internet Solutions

System
News & Notices

July 2002

• July 31, 2002 Verizon will be reducing the number of lines on our regular 236, 593, 338, 882, and 832 numbers. Please begin to use the 1-500-699-7201 and 1-500-699-7200 numbers instead.
• July 23, 2002 5:15pm. Power is out at Benner Hill, presumably due to lightning. We are investigating. This also affects Union.
• July 23, 2002 4:40pm. 845-3050 equipment was reset in Washington. After lightning went through customers got errors dialing in. We reset it and tested it and it is fine now.
• July 17, 2002 5:50-5:55pm, and 7:50-8:00pm. The wireless access-point serving the Rockland courthouse was reset. We have experienced trouble with this and will be replacing before the week is over. Update: July 19, 2002: This equipment has been replaced with faster and better equipment. This will make the consistently faster for people using the Rockland courthouse. Other upgrades are in the works also.
• July 16, 2002 Customers with email boxes on kona.midcoast.com/free.midcoast.com can change the spam detection preferences on their mailbox. The link is on the help pages as well as here. You can whitelist and blacklist certain senders, as well as change the threshold of how it detects spam. If you wish to disable the detection, set the threshold to a higher number such as 100. Unfortunately, we do not have this customization software on all of our servers yet. If it works well for everyone, we may put it on all of them. Scott Dunlop, who works at MIS, made the web interface. The spam detection software, called Spam Assassin, is popular and well tested open-source software for servers on the internet.
• July 9, 2002 3:00pm. Westport and Wiscasset are back in service. More pieces were replaced today due to last week's lightning damage, and things are fine now.
• July 8, 2002 5:35-5:45pm. The wireless access-point serving the Rockland courthouse was reset. We have experienced trouble with this and will be replacing it as soon as possible.
• July 5, 2002 Westport and Wiscasset wireless users are experiencing trouble this morning. We are investigating that and hope to have it fixed by 11am. Update: There appears to be some serious lightning damage and repair will take longer than expected. We will be performing work on the tower to fix this on Monday. Update - We worked on things Monday and got some things replaced. Other items will be replaced on Tuesday and this should get it going again. The other tenant at the tower also lost several valuable pieces of gear. We were told the Westport tower received several direct hits on the 4th.
• July 2, 2002 Liberty's 33.6k number was out for a little while this morning, presumably due to the lightning and bad weather. Our friends at Liberty Graphics have reset the T1 line for us and things are fine again.
• July 1, 2002 Afternoon - If things progress according to schedule, the kona.midcoast.com and free.midcoast.com email accounts will be moved to a newer server. This should not affect your use of them and you should not have to change settings. A few people may have specified the mail server by IP number, they should change it from 206.26.226.34 to 206.26.224.130 when this change occurs. Check here for an update and then call the office if there are any problems as a result of this. Update: This was completed in about ten minutes time at 2:30pm.

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