Midcoast Internet Solutions

System
News & Notices

July 2005

• July 26, 2005 6am. Tidewater area DSL issues, which we thought were resolved last night, returned about 6am this morning. Some people have called to say their service is down again this morning. DSL Coordinator is working on getting the problem resolved. UPDATE This problem has been corrected. DSL customers who are still down should contact us.
• July 25, 2005 Some people have reported a busy signal on the new numbers. During the afternoon, we installed more modems to prevent that from happening in the future.
• July 25, 2005 8am. There seems to be an issue with a particular T-1 that feeds Tidewater area DSL customers. Paddy, Chip, and JP are on it, and we've been in contact with Tidewater Telecom too. UPDATE 12 noon. Most affected customers are now back up and running. Those that are still offline should re-start their DSL modems and firewall/routers. If you're still having problems after a re-start, please contact us.
• July 16, 2005 12 noon - 12:15pm. The webserver froth.midcoast.com which houses some of our Virtual Domain customers went down for an unscheduled reboot to repair a webpage loading issue. All should be fine now.
• July 15, 2005 A newletter was sent out. A copy is here.
• July 13, 2005 10am. Tidewater DSL cutomers are experiencing loss of connectivity due to programming issues at the phone company. They're working on it, and claim it will be fixed within the hour.
• July 9, 2005 9:00-10:15am. A problem occured with one of our access points in downtown Camden. This affected a small amount of customers. The problem is believed to be located and fixed. We will keep an eye on it.
• July 7, 2005 9:55-10:15am. Thomaston wireless customers will experience a short outage while we upgrade an antenna in Thomaston.
• July 4-5, 2005 Wireless customers using Tommys Island experienced slow performance during this time. On the 5th, the problem was repaired. This repair caused a short outage from 10:30 to 11:15am.
• July 1, 2005 5:05-5:10pm. We are experiencing a problem with our main internet connection and the router is being rebooted during this time.