Midcoast Internet Solutions

System
News & Notices

May 2006

• May 30, 2006 1:50pm. Verizon area dialup customers are having trouble authenticating at this time. This is due to a problem at one of our backbone connections. This outage also affects Verizon area DSL customers. Other customers have been automatically rerouted to use the other backbone connection. Update: 4:25pm The problem has been repaired.
• May 28, 2006 8:00pm. Some Clary Hill and Hatchet Mountain customers had intermittent problems today. A change was made that corrected that.
• May 25, 2006 9:30am. Some gear is being replaced on Ragged Mountain. This will affect wireless customers in Thomaston, Owls Head, and some parts of Camden. The outage will last from 1/2 to two hours. Update - 11:10am: The work has been completed.
• May 25, 2006 10:00am Westport wireless is fully working with the installation of replacement 2.4ghz gear.
• May 23, 2006 Westport wireless is mostly working. New 5ghz point-to-multipoint equipment and antennas were installed on the tower. 2.4ghz customers are still out. 2.4ghz equipment was installed on the tower and we still have to change one more piece inside to restore service for that.
• May 19, 2006 11:45am. Westport seems to be without power. We are sending staff from our Newcastle office to investigate and start the generator if necessary. Update 3:00pm Power was out and is restored. However, there was lightning damage. We are still assessing and correcting that problem. Lightning took out our surge protectors, UPS, 5ghz point-to-multipoint radio equipment, backup 2.4ghz equipment, the other backup 2.4ghz equipment, and all of the other tenant's equipment. Currently functioning are the backhaul link, router, and equipment for 900mhz service in Westport. Repair work is scheduled for Tuesday.